# Write your project in one email

Canonical: https://onlineitbd.com/contact/
Language: en

Online IT BD has one contact address: onlineitbd.com@gmail.com. There is no phone and no WhatsApp. Write in Bangla or English and the reply comes by email.

Email: onlineitbd.com@gmail.com

## Video channels

Short guides also go out on video. Follow the brand channels for new posts.

- YouTube: https://www.youtube.com/@onlineitbd_com
- Facebook: https://www.facebook.com/officialOnlineITBD/

## What to send

- What you want to build, in two or three lines
- When you need it
- A budget range, if you have one
- Links or screenshots of things you like
- How the work runs today, in one line

## What to write in the subject

| What you are writing about | Sample subject |
| --- | --- |
| A new project | New project, shop website |
| A quote | Quote request, custom software |
| A product order | Order inquiry, SaaS Starter |
| Support | Support, website |
| A correction | Correction, page link |

Product orders keep the subject in English so all orders land together in the inbox. Everything else can be in Bangla or English.

## What happens next

- 01 We read: We read your email to see what you need and what we should ask.
- 02 Questions: We ask one or two questions so the scope is clear.
- 03 Quote: We send a written quote in Taka, with a timeline and what is included.

## Questions people ask

### How soon will I get a reply?

We read every email and answer in order. This page makes no promise of a fixed time because the team is small and the workload changes. If something is urgent, say so in the subject line.

### Can I talk by phone or WhatsApp?

There is no phone or WhatsApp for contact at the moment. Every question by email keeps a written record and reduces misunderstanding. When a call is needed, a video call time is agreed by email.

### Can I visit the office?

We work from Dhaka. If you want to meet, agree a time by email first so the right people are present.

### How much detail should the email have?

Enough to make your work clear. Photos, links, a description of the current process and a budget idea all help us send a faster and more accurate quote.